Presenting our insights to the class
Earlier in the week we visited two elderly homes in Copenhagen to find “user insights relevant to improving the lives of elderly people.” After countless hours of exhausting data analysis, each group was asked to present “the 3-6 most important insights of relevance for designing and improving the interface between residents and care takers in old people’s home.” We had to organize all our notes, stories, observations, quotes, photos, etc…, identify patterns and refine these broad topics into specific needs.
We started our presentation by discussing the context (homes we visited, people we talked to) and the process of our groups study and analysis. Then we presented four specific needs and supported them with quotes and photos. We discussed opportunities to address these needs, problems and issues obstructing them and ultimate goals that solving these needs might achieve.
Using the wall to organize our data
The four needs we presented looked something like this:
- Help staff optimize the use of common spaces by analyzing the activity in different spaces.
- A formal process for facilitating the creation of new social clubs based on the skills and interests of the residents.
- Easy-to-use communication tools incorporating technology commonly used outside of elderly homes.
- Using technology to create joyful and satisfying alone time.
An example slide in our presentation
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