Human-centered design for digital experiences that matter.

I collaborate with purpose-led organizations that are addressing people's everyday needs through meaningful applications of technology.

My work uncovers new opportunities, gives form to ideas, and brings craft to digital products and services.

December, 2019
I am currently taking on new freelance and contract work for 2020. Please get in touch if you would like to discuss ways to collaborate!

Recent Work

Blue State Digital

Working with GRID Alternatives and Blue State to develop and launch One Stop Shop, a new statewide effort that provides households in California access to clean energy equity programs like clean transportation and solar power — innovations that combat both the climate crisis and economic inequality.

View Project

One Stop Shop

Working with Blue State Digital to improve the user experience for seafood chefs and businesses who partner with the Monterey Bay Aquarium Seafood Watch program.

User Research, Responsive Web Design, Prototype Testing

Blue State Digital

Working with Blue State Digital to improve the user experience for seafood chefs and businesses who partner with the Monterey Bay Aquarium Seafood Watch program.

View Project

Monterey Bay Aquarium Seafood Watch

Working with Blue State Digital to improve the user experience for seafood chefs and businesses who partner with the Monterey Bay Aquarium Seafood Watch program.

User Research, Responsive Web Design, Prototype Testing

Building a UX design toolkit to help mobile money providers in Pakistan make their apps more accessible to first-time smartphone users.

View Project

Karandaaz Pakistan

Building a UX design toolkit to help mobile money providers in Pakistan make their apps more accessible to first-time smartphone users.

User Research, Mobile App Design, Prototype Testing

Blue State Digital

Working with Blue State Digital to design and launch the Sierra Club's new website and help the environmental organization better connect with it's 3.5 million members.

View Project

Sierra Club

Working with Blue State Digital to design and launch the Sierra Club's new website and help the environmental organization better connect with it's 3.5 million members.

Responsive Web Design

Launching Netwookie's app on Android and helping Kenyan entrepreneurs in the informal sector grow their businesses.

View Project

Netwookie

Launching Netwookie's app on Android and helping Kenyan entrepreneurs in the informal sector grow their businesses.

Mobile App Design, Prototype Testing

Working with GRID Impact and the Tipping Point Community's TLab to prototype new ways that Project Legal Link connects low-income residents of San Francisco to legal aid services.

View Project

Tipping Point Foundation & Project Legal Link

Working with GRID Impact and the Tipping Point Community's TLab to prototype new ways that Project Legal Link connects low-income residents of San Francisco to legal aid services.

User Research, Prototype Testing, Service Design

Working with GRID Impact and BRAC to lead a two week design sprint focused on increasing uptake and usage of mobile money amongst women in rural Bangladesh.

View Project

BRAC

Working with GRID Impact and BRAC to lead a two week design sprint focused on increasing uptake and usage of mobile money amongst women in rural Bangladesh.

Design Sprint, Workshop Facilitation

Researching opportunities for new microfinance products and digital financial services as a Lead Designer with Grameen Foundation's AppLab.

View Project

Grameen Foundation AppLab

Researching opportunities for new microfinance products and digital financial services as a Lead Designer with Grameen Foundation's AppLab.

User Research, Mobile App Design, Prototype Testing

Redesigning the app that OGE's service teams use to help deliver solar power to off-the-grid customers in Tanzania.

View Project

Off-Grid Electric

Redesigning the app that OGE's service teams use to help deliver solar power to off-the-grid customers in Tanzania.

User Research, Mobile App Design, Prototype Testing

Facilitating the SpaceLab Design Network, a group of educators, administrators, students and parents from across the state of Colorado who are working to tackle complex challenges in the education system.

View Project

SpaceLab Design Network

Facilitating the SpaceLab Design Network, a group of educators, administrators, students and parents from across the state of Colorado who are working to tackle complex challenges in the education system.

Workshop Facilitation

Freelance UX Research & Design

I design digital products and services that solve meaningful problems by helping organizations apply human-centered design.

With 10 years of experience in the field of User Experience Design, I bring a generalist approach having led field studies, design sprints, service design projects and training workshops for clients across North America, Africa and South Asia.

As a UX Designer, I have designed and prototyped cross-platform digital experiences for a range of industries. I was part of a team from Method that redesigned Time-Warner Cable’s digital TV platform across web, mobile, tablet and smart TV platforms. As a lead designer at Grameen Foundation’s AppLab, I designed and prototyped mobile financial services for people living on less than $2.00 per day. Most recently, I worked with Blue State Digital to improve the user experience of Monterey Bay Aquariums's Seafood Watch website, making it easier for chefs and seafood businesses to source sustainable ingredients.

I currently work as an independent contractor and am available for freelance and consulting work.

Select Clients

Process

Define

Uncovering insights that turn ambiguous challenges into clearly defined opportunities.

Prototype

An iterative approach to developing new products and services through just enough prototyping and participatory co-design.

Build

A systematic, collaborative approach to user interface design so that development and implementation are viable and scalable.

Facilitating workshops that help clients, students and citizens build capacity in design thinking.

Capabilities

Research

  • Qualitative research studies (generative)
  • Iterative prototype testing
  • Usability testing (evaluative)

Design

  • UX/UI design for web and mobile interfaces
  • Service design for multi-touchpoint experiences

Workshop Facilitation

  • Co-creation and ideation workshops
  • Capacity building workshops
  • Design sprints

Workshop
Facilitation

Design for Behavior & Impact
CIID Summer School
Copenhagen, 2019

Data Fellows Bootcamp
Centre for Humanitarian Data
The Hague, 2019

Behavioral Design for Social Impact
Design Thinking Camp
Moscow, 2018

Prototyping Services
Lab @ OPM
Oakland, 2018

People-centered Research
CIID Summer School
Copenhagen, 2018

Introduction to Service Design
CIID Summer School
San Jose, Costa Rica, 2018

Design for Behavior & Impact
CIID Summer School
Kochi, India, 2018

Contact

Use this form to shoot me a quick email

Thank you! Your message has been sent.
Oops! Something went wrong while submitting the form.