I'm still taking on 2020 projects—start a conversation.
Data-driven insights that turn ambiguous problems into actionable opportunities.
People-friendly products and services built through iterative prototyping and inclusive co-design.
In-the-room and remote workshops designed to strengthen client, student, and citizen capacity in design thinking.
Customized strategy to grow small and non-tech organizations’ design processes and workflows.
Get in touch with me to discuss how I can help your organization.
For the past decade, I've worked alongside organizations to help them solve their toughest problems by designing and building human-centered digital products and services.
I’m a generalist with deep expertise in user experience research and design. I have led field studies, design sprints, service design projects, and training workshops for people and organizations across the globe.
As a lead designer at Grameen Foundation’s AppLab, I designed and prototyped mobile financial services for people living on less than $2.00 per day. As a result, commercial banks in East Africa were able to tailor their services to the needs of their growing rural customer base. Most recently, I worked with Blue State to design and launch a platform that helps low-income households in California access the state’s ecosystem of programs fighting climate change and economic inequality. As a result, people can easily apply for low-carbon equity opportunities and program administrators are now more efficient in their roles because of digital application screening (dive into the project details).
When I’m not exploring record shops in foreign countries, I’m planning my next project or workshop where I can create meaningful work that creates a long-lasting footprint—for good. Visit my Instagram to get to know me, my process, and where I find my inspiration in San Francisco—and beyond.
Current timezone: Pacific Daylight Time (GMT-7)
I believe design is the key to unlocking collective ingenuity and tackling tough problems.
I navigate ambiguity and come out on the other side with clarity and action.
I’ve been around the block so my design instincts are built on well-earned successes and failures.
I’m grateful for a seat at the table and don’t take that for granted.
I invite zigs and zags because that’s how worthwhile solutions are discovered.
I’m accountable to my personal biases so that my work creates genuine change.
Every single action I take is process-oriented and guided by purpose.